Frequently Asked Questions
- Q: How will I complete exams?
- A: You will be asked to locate a proctor in your area. Anyone who works in a public learning institution may serve as your proctor (i.e., teacher, principal, librarian, professor, etc.) Your exams will be mailed to your proctor directly and you will take your exams at that institution. (Note: your relatives cannot serve as proctors.)
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- Q: Where can I get technical support?
- A: The campus from which your course originates can assist you with technical issues. Each major MAU has a Help Desk to assist you as well:
UAA Computer Services and Help Desk
UAF Help Desk
UAS Help Desk
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- Q: Can I use financial aid for a distance course?
- A: Check with the institution that issues your financial aid for their guidelines on use.
- Each major MAU has a financial aid office that can assist you, Contact them for further information:
UAA Financial Aid
UAF Financial Aid
UAS Financial Aid
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- Q: Who can I talk to about a disability?
- A: Use the following links to lean more about Disability Support Services at the University
- UAA Disability Services
UAS Disability Services
UAF Disability Services
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- Q: How can I get help with UA Online?
- A: For navigation and configuration support contact the Statewide Help Desk.
- To update personal information or report inaccurate information on the Web for Employee pages, individuals may contact their local MAU Human Resource office. To submit comments or suggestions regarding the web access services, please use the Employee or Student Feedback options available from the main web entry page of UA Online.
- To update personal information or report inaccurate information on the Web for Student pages, contact your local records office.
- UAA Enrollment Services: 907-786-1480
UAF Office of the Registrar: 907-474-6300
UAS Records Office: 907-465-6458
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- Q: Additional UA Distance Education Resources
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